Support solution sales as a technical and domain expert of a client-facing sales team

Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

Understand customer challenges and goals and map this back to solution capabilities

Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

Act as the domain SME across the core areas of risk (including but not limited to Risk Management, Internal Controls, Regulatory Compliance, Policy Management, Cyber Risk, TPRM, BCM, Operational Resilience, Privacy and ESG)

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Identify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs

Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation

Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows