Manage and close calendar activities to ensure timely month-end close.

Monitor and schedule system jobs, data loads, and interfaces.

Assist in transaction matching and issue resolution for unmatched items.

Perform data validation checks to ensure completeness and accuracy of uploaded data.

Support change management activities (new account setup, modifications, and clean-up).

Coordinate with finance teams (RTR/AP/AR) for issue resolution and process alignment.

Maintain documentation, SOPs, and support audit requirements.

Build capability to ensure operational excellence and maintain superior customer service levels.

Undertake product trainings to stay current with product features, changes and updates.

Enroll in product specific and any other trainings per client requirements/recommendations.