Coordinate patient care processes to achieve desired quality outcomes and identify/control appropriate resource utilization

Provide skilled interventions for patient/family support and crisis resolution

Assess need for post-hospital services and community resources at the time of discharge

Develop plans of care and management plans for patients who frequent the Emergency Department

Support patients, caregivers, and/or family with psychosocial or behavioral needs

Report child and adult abuse and neglect to community agencies as mandated by law

Assess patients who may have experienced violence and make appropriate reports and referrals

Educate and collaborate with Care Team on care planning and discharge resources

Interface with Department Leaders, Risk Management and patient representatives to identify potential QA or risk issues

Participate in departmental quality improvement projects