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Customer Experience Associate
TJX Companies
Junior · 1+ yrs
Part-time
San Jose, California, United States
USD 19 – USD 19
Job description
Customer Support
Retail
Junior · 1+ yrs
## description Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family…
Skills
Primary
Responsibilities
Promote an excellent customer experience
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
Leads by example by engaging and interacting with all customers
Maintains a clean and organized store
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Trains and mentors Associates on front end principles
Personalizes the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly