Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements

Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code

Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation

Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

Timely Response to customer requests and no instances of complaints either internally or externally

Continuous Integration, Deployment & Monitoring of Software

Quality & CSAT

MIS & Reporting

Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.