Team leadership and development: Hire, onboard, and develop a team of Partner Sales Managers across India's industry verticals

Set clear performance expectations, run structured 1:1s and pipeline reviews, and coach reps through complex deal cycles

Build a high-accountability, high-support team culture aligned to ServiceNow's values

India partner-led sales strategy: Define the partner led go-to-market strategy for India's non-named account segment

Determine territory design, industry vertical coverage (FSI, MRD, TMT, Public Sector), and partner selection criteria

Translate strategy into executable territory plans with each PSM and ensure quarterly execution discipline

Revenue ownership: Own and deliver the team's new business quota for India

Maintain accurate pipeline visibility, manage forecast calls, and take early corrective action on coverage gaps

Identify and escalate deal risks while keeping momentum on the team's top opportunities

Partner ecosystem leadership: Work with the Partner Manager Group to shape the right partner mix for India by industry vertical