Lead Client Director

ServiceNow

Executive · 10+ yrs

Full-time

Bentonville, Arkansas, United States

Job description

Sales · Sales

## description Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work sma…

Skills

Primary

Customer serviceClient managementAccount strategiesSales targetsExecutive-level relationship managementIT Service ManagementHRSecurity Operations

Secondary

IT Operations ManagementAI integrationWorkflow automationAI-driven insights

Responsibilities

Provide strategic leadership and partnership to clients

Serve as relationship manager between customers and ServiceNow

Work with teams to develop solutions based on customer strategies

Lead large virtual teams supporting esteemed clients

Oversee growth of global accounts through resource deployment

Build trust and deep relationships across client organizations

Develop roadmap and capabilities promoting outstanding customer experience

Achieve financial targets for assigned clients