Job description

Machine Learning / AI · Artificial Intelligence

## description Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work sma…

Skills

Primary

Machine LearningInformation retrievalNatural language understandingText processingRanking modelsQuery logs analysisRelevance metricsAlgorithm framework

Secondary

Go

Responsibilities

Craft new ranking features and optimizing existing ones to enhance relevance metrics

Develop algorithm framework to support diversified ranking features

Design platform and tooling to enable parallel ranking experiments

Develop metrics to evaluate ranking performance