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Online Grocery Pick-Up Clerk
Kroger
Fresher
Part-time
Perrysburg, Ohio, United States
From USD 15
Job description
Customer Support
Retail
Fresher
## description Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essen…
Skills
Primary
Secondary
Responsibilities
Select and gather products for online orders efficiently with attention to freshness and quality
Assemble online orders and process coupons and payments
Deliver and load orders into customers' cars at pickup
Scan and bag orders on the go following bagging standards
Communicate substitutions or exceptions to customers at pickup
Ensure order accuracy and optimal temperature storage
Respond to customer calls professionally via portable phone
Process orders through POS system
Follow procedures for out-of-stock substitutions
Maintain cleanliness and organization of staging areas