Job description

Customer Support · Healthcare

## description $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career developme…

Skills

Primary

Customer serviceMicrosoft OfficeElectronic medical record

Secondary

EPICRevenue Cycle

Responsibilities

Greet and welcome patients in person

Collect demographic and financial data

Enter patient information into an electronic medical record

Verify insurance eligibility and benefits

Collect co-pays or deductibles

Assist and counsel patients with financial assistance applications

Provide customer service for inbound and outbound telephone calls

Document issues and resolutions in the electronic medical record

Resolve claim issues or registration errors

Assist in scheduling appointments