Own the end-to-end commercialization process — from product definition through SKU creation to Launch— in partnership with Product Management, Corporate Systems, Deals Desk, Contract Ops, Order Processing, Revenue Recognition, and Asset Management.

Establish and continuously improve SOPs, tooling configurations, and business rules that reduce cycle time, eliminate ambiguity, and scale across GHX's expanding portfolio; maintain the commercialization playbook as the single source of truth for pricing, SKUs, and business rules.

Partner with Product Management to translate new offerings into sellable, billable constructs aligned to commercial strategy;

Serve as cross-functional liaison for complex SKUs and pricing decisions requiring commercial judgment.

Define, monitor, and report on SLAs, KPIs, and quality metrics for commercialization activities, delivering executive-ready insights on a regular cadence.

Stay current on AI and ML capabilities in CPQ; proactively surface forward-looking recommendations to leadership and cross-functional partners.

Own the full SKU lifecycle in CPQ (currently Conga) — including creation, testing, release, modification, and deprecation.

Lead a structured cross-functional SKU audit; rationalize the catalog and present findings and recommendations to leadership; establish ongoing governance including intake/approval workflows, naming conventions, taxonomy standards, and hygiene reviews.

Partner with Product, Finance, and Sales to ensure every SKU maps to a clear commercial purpose, pricing strategy, contractual language, and business rules;

Develop a change management process that minimizes disruption to active quotes, in-flight contracts, and renewal cycles.