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Professional Services Consultant, EPM
Palo Alto Networks
Junior · 2+ yrs
Full-time
Boston, Massachusetts, United States
USD 120k – USD 150k
Job description
Professional Services
Technology
Junior · 2+ yrs
## jobPostingInfo.jobDescription Our Mission At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybe…
Skills
Primary
Secondary
Responsibilities
Lead complex enterprise deployments of the Idira EPM solution through deployment, configuration, and management
Design and architect EPM rollout to meet customer security requirements
Advise customers on how to satisfy business requirements with EPM polices
Demonstrate a strong understanding of enterprise endpoint and privileged management
Develop and maintain positive and productive customer relationships
Broker communications between customer and Palo Alto Networks's internal teams
Resolve customer escalations while maintaining correct expectations and ensuring customer satisfaction
Assist with initial drafts of design, architecture, and planning documentation