Ensures manufactured products meet business needs, quality standards, and customer expectations.

Develops and coaches QC team associates.

Defines documents and implements QMS for all manufactured products.

Manages SAP QM Module inputs and reporting.

Responding to and managing Customer Complaints through investigation and implementing corrective/preventive measures.

Coordinates internally with technical development for smooth transition to commercial production.

Acts as single point contact for all QMS initiatives.

Supports new Raw Material purchase, Quality confirmation, and testing of RM on regular basis.

Ensure compliance with EHS standards and local legislation within QA/QC labs; acts as internal trainer towards associates.

Act as support for matters coordinated with Pollution control Board.