Loading
Retail Customer Service Associate
FedEx
Junior
Full-time
Atlanta, Georgia, United States
Job description
Customer Support
Retail
Junior
## description POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information,…
Skills
Primary
Responsibilities
Deliver positive customer experience
Anticipate customer needs and suggest solutions
Provide pricing and product information
Recommend appropriate FedEx Office products and services
Take complex customer orders using order systems
Assemble parcels and prepare goods for shipping
Set up and operate printing, binding, and related equipment
Maintain safe, clean, and orderly retail store
Process financial transactions using POS terminal
Clean, repair, and stock retail store equipment