Job description

Cloud Engineering · Cloud Computing

## Job Description Job Summary The Sr. Administrator for Support & Operations plays a critical role in enhancing customer satisfaction by providing advanced technical support and troubleshooting for Azure IaaS and Windows environments. This role involves in-depth root cause analysis and proactive problem resolution, ensuring compliance with quality standards and regulatory requirements while fostering a collaborative and efficient operational atmosphere. Key Responsibilities 1. Provide Advanced…

Skills

Primary

AzureTerraformSparkWindowsDebuggingMentoringCross-functional collaborationSAP

Secondary

Incident Management

Responsibilities

Provide advanced technical support for Azure IaaS and Windows environments

Conduct root cause analysis and implement solutions for technical and security issues

Collaborate with cross-functional teams to ensure seamless operations and security posture

Update and manage the knowledge base and facilitate training sessions

Drive initiatives to improve customer experience and Csat

Ensure compliance with quality standards and regulatory requirements