Engage with customer executives to identify pain points and opportunities

Work with customers, colleagues, and partners to help them understand Now platform power

Lead architecture and design engagements demonstrating how ServiceNow meets strategic needs

Understand business strategy of customer and articulate value delivery

Communicate detail behind ServiceNow AI Platform architecture at various levels

Interact within a customer account across multiple leadership tiers

Provide thought leadership and collaborate internally

Identify and contribute to best practices creation