Lead technical discovery to understand Federal customers' security challenges, compliance mandates, and existing asset landscapes, then map ServiceNow Security solutions to customer outcomes.

Deliver compelling, tailored product demonstrations and technical deep dives that show prospects exactly how our AI-driven solutions deliver actionable visibility into IT/IoT/OT networks, managed IT, cloud infrastructure, and cross-domain security.

Design, deploy, and manage proof-of-value engagements in live federal environments, from initial data collection through analytics validation, measuring tangible security posture improvements and operational wins.

Partner with your Sales counterpart to guide complex opportunities from qualification through close, providing technical credibility and strategic positioning at every milestone.

Support high-impact marketing and sales activities including trade shows, executive briefings, customer webinars, and industry events, representing ServiceNow as a technical authority on Federal security modernization.

Provide feedback to product management on federal customer requirements, compliance gaps, and market differentiation opportunities that can drive product enhancements.

Share battle-tested technical assets, use cases, and best practices with the broader Solution Consulting team, raising the collective quality and efficiency of every engagement.