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Senior Data Center Support Services Technician
Oracle
Senior · 3+ yrs
Full-time
North Dakota, North Dakota, United States
USD 58k – USD 118k
Job description
Data Engineering
Data Science
Senior · 3+ yrs
## description Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a…
Skills
Primary
Secondary
Responsibilities
Identifies opportunities for other team members to work with servers and server components and main hardware to ensure efficient performance for its entire lifecycle
Guides and coaches less experienced技术人员 on best practices for power distribution units and/or replacement硬件,removing和 troubleshooting hardware without disturbing critical基础设施 as needed
Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific数据 site compliance) during onsite工作 at customer locations and at office with limited supervision
Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes
Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and性能 of electrical/mechanical系统and coordinate site utility requirements
Acts as a technical liaison for technical and non-technical teams providing subject matter expertise to identify and resolve resiliency, reliability, 和 availability risks
Contributes to quality assurance through process creation and training of less experienced peers
Completes complex and/or ambiguous tasks in accordance with项目要求with limited instructions
Collaborates across teams to lead delivery of impactful work and provide support for critical团队objectives
Develops and shares procedures to identify and resolve routine或non-routine issues serving as an escalation point for the team