Develop and lead a team of consultants focused on driving adoption and customer satisfaction.

Provide strategic and technical leadership to customers, partners, and internal teams.

Contribute to billable work with active solution governance in complex projects.

Drive collaboration, knowledge sharing, and continuous learning across the organisation.

Support business development efforts including pre-sales and proposal development.

Shape service offerings and best practice implementation methodology.

Coach and mentor new hires with structured training plans and performance reviews.

Resolve delivery challenges to protect timeline, budget, and ensure customer satisfaction.