Install, maintain, and support Oracle products

Provide primary support for critical Oracle databases running financial applications

Perform Oracle Systems Database Administration across multiple environments

Perform root cause analysis and implement solutions for complex incidents

Collaborate with support teams to resolve complex tickets

Conduct knowledge base updates and manage documentation

Coach and mentor analysts

Achieve First Call Resolution targets

Manage HA, DR deployment on MSSQL, MySQL, Oracle and Postgre

Perform database migration, optimization, performance management, consolidation, and capacity management