Help customers establish technical foundation on ServiceNow Platform

Design solutions delivering outcomes

Ensure leading practices around instance strategy, governance, data integrations, platform health

Guide internal team members, partners, and customer employees on architecture design

Work with executive teams, enterprise architects, development teams during solution implementation

Develop relationships with CoEI and business leaders understanding digital transformation vision

Translate goals into a roadmap

Convert business requirements into architectural blueprint achieving complex objectives

Engage Enterprise Architects positioning ServiceNow as standard integration platform

Manage delivery operating model and governance