Help customers establish technical foundation on ServiceNow Platform

Design solutions improving customer outcomes

Ensure leading practices around instance strategy, governance, core data, integrations, platform health

Guide internal teams, partners, and customers in successful solution delivery

Work with executive, platform owner, enterprise architects, development teams during engagement lifecycle

Provide expertise across multiple engagements to guide complex projects

Develop relationships with business leaders understanding role of ServiceNow in digital transformation vision

Translate goals into architectural blueprint achieving complex objectives

Engage Enterprise Architects positioning Service than as standard integration point

Manage technical governance and operating model alignment