Oversee quality assurance processes, ensuring adherence to coding standards

Create work plans, monitor and track the work schedule for on-time delivery

Identify potential risks and issues and develop mitigation strategies

Lead and empower a dynamic development team by boosting technical skills, improving productivity, and fostering a collaborative high-performance culture

Provide functional support across core Sales Cloud processes

Provide end-to-end functional support in an AMS environment

Conduct impact analysis and testing

Support Sales Cloud processes with strong integration

Monitor system performance, operational issues and user feedback

Provide user support, functional guidance and knowledge sharing