Lead discovery workshops and technical validation activities

Design and present solution architectures aligned to customer business outcomes

Deliver impactful demonstrations tailored to executive, business, and technical audiences

Build and execute proof-of-concepts (POCs) and technical validations

Serve as a trusted advisor to customer architects, IT leaders, and stakeholders

Partner closely with account teams to develop winning technical strategies

Position ServiceNow AI capabilities and automation solutions to address priorities

Coach and mentor junior consultants on methodology and positioning

Contribute to team enablement and knowledge sharing programs

Maintain balance of presales and leadership/enablement responsibilities