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Shift Manager
Mcdonalds
Junior
Not specified
Kilburn, South Australia, Australia
Job description
Front Office / Guest Services
Hospitality
Junior
## description McDonald's Australia is the largest quick service restaurant operation in the country. Fondly known as "Macca's", we have been an Australian household name for over 50 years. We believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment. We're…
Skills
Primary
Secondary
Responsibilities
Deliver outstanding Quality, Service & Cleanliness (QSC) on shifts
Supervise employees to ensure adherence to restaurant operations and procedures
Maintain food safety to the highest standard
Review and monitor guest counts and sales projections
Align shift performance with sales targets and restaurant goals
Actively seek customer feedback to enhance experience
Handle difficult situations with customers, suppliers, or contractors
Ensure compliance with safety and security standards
Lead team to achieve operational and service results
Work collaboratively to deliver quality customer experiences