Support product sales as a technical and domain expert of a client-facing sales team

Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement

Provide feedback to product management about product enhancements that can address customer needs and guide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows