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Staff AI Agent Engineer
ServiceNow
Senior · 8+ yrs
Full-time
New York, New York, United States
USD 138k – USD 241k
Job description
AI Engineering · Artificial Intelligence
Skills
Primary
Secondary
Responsibilities
Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks Platform: Vision-Lock, Solution Design/Architecture, Building, Tuning, and launch
Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks platform by helping them leverage AI in novel and meaningful ways to solve complex business challenges
Design and build secure, performant integrations between the Moveworks Platform and customer enterprise systems including ServiceNow, Workday, Okta, Jira, and others
Serve as a trusted technical advisor, helping customers develop their Agentic AI roadmap and upskilling their teams to operate the platform independently over time
Synthesize on-the-ground customer feedback and technical gaps, working directly with Moveworks Engineering and Product teams to influence platform evolution
Generalize successful customer solutions into reusable templates and share learnings broadly across the team