Job description

Product Management · Technology

## description Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work sma…

Skills

Primary

Product managementFigmaInformation architectureUX systemsContent architectureStructured content systemsAI-mediated retrieval designUser experience design

Secondary

SaaSDesign patternsStakeholder managementLearning platformsMulti-property experience consolidationBrand-driven design systems

Responsibilities

Owning customer's experience of finding, navigating, and using content across dozens of sources