Staff Software Engineer

ServiceNow

Senior · 8+ yrs

Full-time

Santa Clara, California, United States

Job description

Data Science · Artificial Intelligence

## description Company Description Who we are Moveworks: the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuousl…

Skills

Primary

PythongRPCAirflowMachine LearningLLMObservabilityDistributed systemsOrchestration

Secondary

TemporalArgoGo concurrencyStructured cancellation

Responsibilities

Build the judgement layer of our agent evaluation platform

Establishing a reliability floor and an SLO for the harness itself

Leading the move to OpenTelemetry-native observability for the agent platform

Designing stateful simulation environments backed by real datastores

Creating LLM-driven user simulators for open-ended personas